Privacy Policy

Introduction

Welcome to TOTAL HIP & TOTAL KNEE (“Website”). This Privacy Policy outlines how we collect, utilize, disclose, and protect your personal information when you visit and interact with our Website. By using TOTAL HIP & TOTAL KNEE, you consent to the practices described in this Privacy Policy. We prompt you to read this policy to understand how we handle your information.

Information Collected:

Our information-gathering process depends on your interactions with the Services and may involve direct input from you, automatic data collection, and information obtained from other sources.

Information Provided by You: When you use our Services, we collect information directly from you. This includes when you create an account, provide feedback, subscribe to emails, engage with customer service, or participate in surveys. The types of details you may provide to us enclose:

Contact information: Name, email address, phone number, and address.
Demographic information: Gender, birth date, and marital status.
User-generated content: Comments, photos, posts, reviews, feedback, or other content you submit through the Services, which may be visible to other users depending on the platform’s nature.
Communications: Information shared in emails, customer service interactions, social media activities (e.g., likes or shares), or responses to surveys, quizzes, or sweepstakes.
Location information: General location inferred from your IP address or precise device location.

You have the option to withhold any information, but doing so may confine your access to certain features. For example, providing your name and email address is necessary to create an account.

Some information we collect, such as health-related data, may be considered sensitive, and details regarding such data are available in the Supplemental Privacy Notice.

Information Collected Automatically:

When you interact with the Services, we automatically collect certain information, including:

Usage information: Date and time of interactions, pages viewed, links clicked, time spent on each page, websites or apps visited before and after using the Services, search history, and posted content.
Device information: IP address, device type, hardware details, operating system, browser type, language, time zone, unique device identifiers, and mobile advertising ID.
Location information: As described above.

To collect and store some of this information, we and other parties may use cookies and similar technologies. Further details about the use of cookies, analytics, and advertising can be found in the “Cookies, Analytics, and Advertising” section below.

Information from Other Sources:

We may also gather information about you from other sources, which include:

Affiliates and associates: Information obtained through your interactions with their services.
Log-in services and sociable network connections: If you access our Services through third-party log-ins (e.g., social networks), we may collect certain information from your social network profile with your permission.
Credit reporting services: In certain cases, we may collect information from credit reporting services to comply with applicable laws and facilitate transactions.
Other parties: Supplementary information, such as demographic, contact, and statistical data, may be collected from business partners, marketers, advertising networks, data providers, analysts, public databases, and other parties.

For information on adjusting your settings and the privacy practices of social media networks, please refer to the respective terms and privacy policies.

How We Use Your Information

We may use the collected details for various objectives, including but not limited to:

Providing and improving our services on TOTAL HIP & TOTAL KNEE.
Sending you newsletters, updates, and relevant information.
Responding to your inquiries and feedback.
Analyzing Website usage to enhance user experience and content relevance.
Complying with legal obligations and enforcing our Terms of Service.
Advertise and promote the Services, as well as other products or services, according to the details outlined below, taking into account any preferences you have communicated to us.
Ensure the security of our systems and prevent fraudulent activities.
Verify your identity or authenticate your account.
Exercise our legal rights, which includes enforcing our terms and policies, as well as detecting and preventing illegal activities on the Services to protect the rights, property, or safety of our users, our employees, or any other individuals.

Cookies:

We and others use cookies and similar technologies to collect data from your device. Cookies are small text files that store information and recognize your browser. They serve various purposes like improving navigation, personalizing your experience, analyzing usage, saving preferences, verifying identity, and enabling targeted ads. Some cookies are deleted when you close your browser (session cookies), while others stay longer (persistent cookies). Preferences apply only to the specific device/browser. Blocking certain cookies may affect functionality, and some cookies are essential and cannot be opted out of.

Analytics:

We and third-party web analytics services, including Google Analytics, use cookies and similar technologies for analytics purposes on the Services. You can find more information about Google’s analytics practices on their website here. To opt-out of Google Analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.

Online Advertising:

On the Services, we may allow third-party cookies and advertising technologies (e.g., Google’s ad services) to deliver relevant and targeted ads and content to you on the Services and other websites or applications based on your interests and activities. You can opt-out of receiving tailored advertising through the Network Advertising Initiative’s Consumer Opt-Out Link or the Digital Advertising Alliance’s WebChoices Tool. However, please note that you may still see ads on the Services or elsewhere, but they may not be tailored to you.

Mobile App Advertising:

When using other mobile apps, you may receive tailored in-app advertisements. Your device’s operating system provides instructions on how to control these advertisements.

Do Not Track:

We currently do not recognize or respond to “Do Not Track” signals from web browsers when if you are interested learn more about it here. Please refer to the “Your Rights and Choices” section for information on browser-based controls to opt out of certain information processing.

Disclosure of Information

We do not sell, trade, or rent your private details to third parties. However, we may share your information with third-party service providers who assist us in delivering our services or improving the Website’s functionality. These service providers are bound to maintain the confidentiality of your details and use them only for the objectives specified by us.

We may also disclose your information when required by law or to protect our legal rights, comply with a judicial proceeding, court order, or government request, or prevent fraud or illegal activities.

Your Rights and Choices:

In your jurisdiction, you may have certain rights concerning your “personal information” or “personal data” as defined by applicable laws. These rights include, but are not limited to, the ability to request that we:

Provide you with access to and/or a copy of specific personal information we have about you.
Inform you about the categories of personal information we collect or disclose about you, the sources of this information, the purpose for collecting it, and the parties with whom we share it.
Correct any inaccurate private data we have about you.
Delete certain personal details we hold about you.

Your rights may vary based on your country of residence. For example, you might have the right to object to, restrict, or opt out of certain information processing. For more information about specific rights based on your region, please refer to the GDPR Data Protection Rights.

Others:

International Users: We operate and process your information in the NP and other locations. Your data may be processed in places where privacy protections are not as strict as in your country of residence. By using or engaging with the Services, you acknowledge and consent to the transfer and processing of your information in the NP and other locations where we, our personnel, affiliates, or vendors are situated.
Third-Party Links: The Services may include links to third-party websites, apps, or services. This Policy does not cover the privacy practices of those parties or their offerings. Before interacting with any third party, please review their privacy policy.
Children’s Policy: The Services are not intended for children’s use. We do not knowingly collect personal information from children under 18 years old (as defined by the Children’s Online Privacy Protection Act). If we discover that someone under 18 has provided personal information, we will make reasonable efforts to remove it from our databases as required by applicable law.
Changes to this Policy: We may modify this Policy periodically. When we do, we will post the revised Policy here, along with a new “Last updated” date. By continuing to use or interact with the Services after such updates, you agree to the processing of your information in accordance with the revised Policy.
Data Security: At TOTAL HIP & TOTAL KNEE, we take data security seriously. We execute reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage method can be 100% secure. Therefore, while we try to protect your data, we cannot assure its absolute security.

How to Contact Us?

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at thrtkr11@gmail.com.

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